Accuracy: – Focus on the “bull’s eye” not the target. Exceed customers’expectations by being more accurate than the specifications. Reduce variability by being more accurate in your daily tasks.
Efficiency: – Find better ways to do your job. Stop “moving the sand pile”. Efficiency is not just making people work harder; it comes from evaluating a process and reducing the unproductive work.
Quality: – As we become more accurate, clean, efficient, and safe, we will improve the quality of our products and exceed the expectations of our customers.
Customer Satisfaction: – The can do approach, the customer is always right. A happy customer makes your job easier. This not only applies to the external customers but the internal ones as well.